Operations Manager
To apply to our visitor experience team, please apply on Breezy, telling us in your cover letter why you would be perfect for this role. Feel free to let your personality shine through! Attach a resume that highlights any experience you think is relevant. If you put in the effort, we will seriously consider you.
The Role
The Operations Manager serves as the operational heartbeat of our attraction, ensuring smooth processes that elevate the visitor experience across all touchpoints while building a team culture rooted in excellence, fun, and camaraderie. This position offers an exceptional work-life balance: fast-paced energy during our summer season paired with three full months of vacation during the off-season (January–March).
Key Responsibilities
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Staff hiring, training, scheduling, and team development
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Manage seasonal opening procedures throughout April to launch in May
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Oversee all visitor-facing operations from May through October:
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Admissions and guest services
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Snack Bar operations
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Mini Golf
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Partner with the owner on our two seasonal events: Halloween and Winter Holiday Lights Event
What You Bring
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5+ years of professional experience in complex retail, hospitality, tourism, food service, or cultural institutions
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Demonstrated success leading and motivating teams
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Self-directed approach with the ability to independently own projects from concept through completion
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Digital fluency in QuickBooks and Square software for managing staff, inventory, and point of sales
What We Offer
True Work-Life Balance: Three months of paid off-season vacation, plus intentional breaks during summer months to prevent burnout
Investment in Your Growth: Funded educational programs and professional development opportunities directly related to your role
Mission-Driven Work: Be part of a century-old attraction that enriches the lives of thousands of visitors each year